Everything the old WordPress site still says to parents and centres, pulled on 23/09/2026.
(magicphotography.com.au/information-for-families/)
At MAGIC PHOTOGRAPHY , we are dedicated to capturing your child’s most joyful and authentic expressions, creating cherished memories that will last a lifetime.
Have questions about your child’s photography session? Our 24/7 live chat is here to help! Whether you need details about the process, packages, or special requests, our team is available anytime on our website to assist you.
Click HERE to view out Terms and conditions.
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How can we help you ?
Tips and Frecuently asked questions
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(/centreinfo/) — the old FAQ, most of it written for families
MAGIC PHOTOGRAPHY has set the benchmark for childcare and kinder photography Melbourne. Our highly trained team specialises in capturing the true expressions and joy of children, delivering stunning images that families will cherish forever. Unlike most, we have a large, dedicated team behind us, ensuring a premium service and high-quality products.
We proudly photograph more children in childcare settings than any other company in Victoria. With our expertise and commitment to excellence, you can feel confident that you’re choosing the best in the industry.
Book with us now! Contact us at to secure your session.
Why Choose us?
not what you are used to
Our imagery is of premium standard and commercial quality.
Our full-time support staff are available at your call to answer questions and assist from start to finish.
On average is 3 weeks from photos taken until orders delivered to the Centre.
Our team of photographers and assistants are highly skilled and trained to capture true expression and pure joy from the children.
Very competitive pricing with exceptional quality. Packages start at $37. There is no obligation for families to purchase.
Do you provide complimentary staff head shots?
Yes, we can provide staff head shots free of charge. This must be organised prior to the event to allow the teams to plan their workflow.
Are all children photographed?
We only photograph children that have signed up online. This allows us to obtain consent, email addresses to send galleries to.
How do families register for photos?
Families can sign up/register their child or children online with the link provided to the centre.
Do you offer sibling photos?
Yes, if siblings attend the centre we will attempt to take some photos of them together.
Do you take class photos each day you attend?
Children aged 0-3 will have a collage style class photo. Pre Kinder and Kinder rooms will have 1 classic sit down class photo on the busiest day as well as a collage of all children who attend over the week.
Do you provide all promotional material?
Yes, one month prior to the photo event we will email you posters, sign up pages for each room and suggested text for an email to be sent to families.
Do you handle all inquiries from families?
Yes, we have a full-time support staff to take calls and answer emails from families with any questions.
How many photographers attend during the event?
Depending on the number of children signed up, we may send one photographer and one assistant or for larger centres we will send two teams.
How do families view their child’s photos?
Families are sent an email with a link to a private online gallery to view and purchase their child’s photos. If this method may not be the convenient for your centre, we can provide printed proof sheets in exceptional circumstances.
How long until families get to view their photos?
Families receive their galleries in approximately 2 weeks from the photo event.
Do staff get a discount if their child attends the centre?
Yes, staff receive 50% off their order
Do you offer discounts for families with multiple children?
Sibling photos are taken at no extra charge. There is a discounted sibling package, but there are no other sibling discounts
Does the centre need to handle cash or any of the ordering process?
All orders are placed online via STRIPE or credit card. Printed orders are delivered to the centre in alphabetical order 4 weeks after the event for families to collect. Digital downloads are sent via email within 24 hours to families.
Where are the printed orders sent?
All printed orders are delivered FREE OF CHARGE to the centre in alphabetical order for families to collect. Families who require their orders early or would like the order sent to their home can arrange with us for a fee of $8.95.
Do you offer graduation photo services?
Yes, and families love them! Please get in contact with us for more information.
Do you provide a commission on sales to the centre?
Normally we provide Centres with free services in exchange for letting us work with them, but please contact us to discuss any special requirements.
Are you insured?
Yes, we have a current Public Liability Insurance for 10 million AUD.
Do staff hold a working with children check?
Yes, all staff hold current working with children checks.
How far in advance can i book our event?
We generally book 12 months in advance. The closer to the time, the less flexible we are with dates.
(/terms/) — parent-facing, consent, storage, deletion, refunds
These Terms and Conditions explain how Magic Photography provides its services.
By booking, registering, or purchasing with us, you agree to the following:
Magic Photography Pty Ltd ATF Alvarado Picker Family Trust (ABN 78308807545) provides professional photography services to childcare centres, schools, and families.
We are always improving our services and may make small updates from time to time.
When you register your child online, you are giving permission for them to be photographed.
Only children who are registered by their parents will be photographed.
Some centres may also choose to offer a collage-style group photo .
This is a digital group image created from individual portraits and includes only registered and authorised children.
If your centre decides to include a collage photo and you do not wish for your child to appear in it, please tell us before the end of Photo Week so we can exclude them from the final layout.
Consent for all photography (including collage group images) is provided when registration is completed. If you have any questions about consent or participation, please contact us before Photo Week.
All images are stored securely on encrypted servers managed by trusted providers.
We do not keep copies on personal or local devices.
Each family has a private, password-protected gallery to view and purchase photos.
Images remain available long-term so families can reorder, replace lost files, or view their child’s growth over the years.
Parents can request deletion of their child’s images at any time, and we are prepared to process such requests promptly (typically the same day).
While we take every precaution to protect data, we are not responsible for loss or corruption caused by factors beyond our control (for example, third-party service outages).
When photographing Aboriginal and Torres Strait Islander children, we follow the directions of the childcare centre or school regarding cultural protocols to ensure respectful and appropriate practices.
Families may use purchased photographs freely for personal purposes.
All intellectual-property rights remain with Magic Photography.
If an image is used commercially, entered into a competition, or wins an award, Magic Photography retains the right to be credited and to share in any prize money, royalties, or other financial benefit.
For everyday family use, ownership rests with the family.
Prices are shown on our store website and include GST.
Orders placed after the free delivery-to-centre period may incur a delivery fee.
We aim to capture genuine, natural moments — expressions and poses vary by child, and this is not considered a fault under Australian Consumer Law.
Because all images are personalised, refunds are generally not available once an order has been placed.
If something goes wrong (printing error, wrong order, or defective product), we will arrange a fair solution such as reprint, exchange, or refund.
Digital images cannot be refunded once downloaded unless the file is corrupted or unusable, in which case we will provide a replacement.
We provide our services with reasonable care and skill.
Our responsibility is limited to reprinting, replacing, or refunding the value of your order.
We are not liable for indirect or follow-on losses (for example, missed deadlines or data loss on your devices).
This limitation does not apply in cases of fraud or personal injury caused by our negligence.
You can contact us at admin@magicphotography.com.au .
We will only contact you about your child’s photos, orders, or gallery access.
Please make sure your contact details are current so we can reach you if needed.
If a disagreement arises that we can’t resolve directly, either party may request mediation.
If mediation fails, disputes will be handled in Australian courts under Victorian law.
These Terms form the complete agreement between Magic Photography and the client.
Delays or failure to enforce a right do not waive that right.
These Terms are governed by Australian law.
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